Brancaster Homecare
01539 739684
Get Started
rating 9.9 / 10 | CQC Rated: Good | Compassionate, consistent carers | Serving Cumbria & Lancashire | Homecare Association Member & CQC Regulated | Free care assessment — call 01539 739684 | rating 9.9 / 10 | CQC Rated: Good | Compassionate, consistent carers | Serving Cumbria & Lancashire | Homecare Association Member & CQC Regulated | Free care assessment — call 01539 739684
Resources

Policies & resources.

Download Brancaster Homecare's policies and procedures, and find helpful guidance for families exploring home care.

Download Policies ↓Family GuidesService User Guide
For people receiving care & their families

Your care. Your story. — our Service User Guide

A friendly guide to what to expect from Brancaster Homecare in Kendal, Preston and Blackpool: your care plan, your rights, safeguarding, nursing contacts and how to make a complaint or share a compliment.

Read the guide →
Staff & Partners

Brancaster Homecare Policies & Procedures

These are Brancaster Homecare's current policies and procedures. Staff members and partners can search for a policy and download it as a PDF.

🔒 These documents are password-protected. Please contact the office on 01539 739684 to request the password before opening them.

Staff Handbook 1

Safeguarding & Protection 6

Clinical & Personal Care 11

Working in Service Users' Homes 8

Data, Records & Confidentiality 9

Health & Safety 6

Staff, Training & Employment 10

Governance & Quality 4

For Families

Guidance for families exploring care.

Two carers sharing a moment with a client
Getting Started
How to Start the Conversation About Home Care
Talking to a loved one about needing care can feel daunting. Here's how to approach the conversation with compassion and clarity.
Talk to our team →
Carer supporting a person living with dementia
Dementia
Understanding Dementia: A Family Guide
A practical, compassionate overview of dementia — what to expect at each stage and how professional care can help.
Talk to our team →
Live-in carer preparing a meal in a client's kitchen
Choosing Care
Home Care vs Care Home: What's Right for Your Family?
Weighing up the options? Talk to us about the key differences in cost, comfort and independence.
Talk to our team →
Respite care at home
Family Carers
Supporting Family Carers: Looking After Yourself Too
If you're caring for a loved one, your own wellbeing matters. Find out how respite care can give you a break.
Talk to our team →
Compassionate care at home
Funding
How to Fund Home Care: Your Options Explained
From local authority funding to self-funding and direct payments — we can help you understand your options.
Talk to our team →
Older person sorting tablets into a weekly pill organiser beside blister packs
Medication
Managing Medications Safely at Home
For those with complex medication schedules, professional support can make all the difference.
Talk to our team →
Take the First Step

Ready to explore care options for your loved one?

Our Care Managers are ready to listen, advise, and guide you through every step. No obligation, no pressure — just compassionate support.

Book a Free Assessment → 01539 739684
Find Care Meet the Team 01539 739684